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Patient’s
Rights and Responsibilities
As a patient you have the right to:
• Considerate, respectful care at all times and under all circumstances
with recognition of your personal dignity
• Personal and informational privacy, within the law
• Information concerning your diagnosis, treatment, prognosis, to the degree
known
• Confidentiality of records and disclosures. Except when required by law
you have the right to approve or refuse the release of your medical records.
• The opportunity to participate in decisions involving your healthcare
• The right to make decisions about medical care, including the right to
refuse or accept medical or surgical treatment
• The right to initiate an Advance Directive such as Living Will or Durable
Power of Attorney
• Impartial access to treatment regardless of race, color, sex, national
origin, religion, disability, or ability to pay
• Receive an itemized bill for services received
• Know the identity and professional status of all persons providing service
to you
• Report all comments, questions or concerns concerning the quality of
care you received and receive timely follow-up from Facility management
• Information about pain and pain management relief measures provided by
staff committed to pain prevention and management in a timely manner.
• A patient has the right to know what Blue Bell Surgery Center rules and
regulations apply to his conduct as a patient.
• The patient has the right to expect emergency procedures to be implemented
without unnecessary delay.
• The patient has the right to good quality care and high professional
standards that are continually maintained and reviewed.
• The patient has the right to full information in layman’s terms,
concerning diagnosis, treatment and prognosis, including information
about alternative treatments and possible complications. When it is not
medically advisable to give the information to the patient, the information
shall be given on his behalf to a responsible person.
• Except for emergencies, the practitioner shall obtain the necessary informed
consent prior to the start of a procedure. Informed consent is defined
in section 103 of the ACT.
• A patient or, if the patient is unable to give informed consent, a responsible
person, has the right to be advised when practitioner is considering
the patient as part of a medical care research program or doctor program,
and the patient or responsible person, shall give informed consent prior
to actual participation in the program. A patient, or responsible person,
may refuse to continue in a program to which he has previously given
informed consent.
• The patient who does not speak English shall have access, where possible,
to an interpreter.
• Blue Bell Surgery Center shall provide the patient, or patient designee,
upon request, access to the information contained in his medical records,
unless access is specifically restricted by the attending practitioner
for medical reasons.
• When an emergency occurs and a patient is transferred to another facility,
the responsible person shall be notified. The institution to which the
patient is to be transferred shall be notified prior to the patient’s
transfer.
• A patient has the right to expect that Blue Bell Surgery Center will
provide information for continuing health care requirement following
discharge and the means for meeting them.
• A patient has the right to be informed of his rights at the time of admission.
• A patient has the right to consideration of privacy concerning his own
medical care program. Case discussion, consultation, examination and
treatment are considered confidential and shall be conducted discreetly.
• A patient has the right to refuse drugs or procedures, to the extent
permitted by statute, and a practitioner shall inform the patient of
the medical consequences of the patient’s refusal of drugs or procedures.
As a patient you are responsible for:
• Providing accurate and complete information about your present health
status and past medical history and reporting any unexpected changes
to the appropriate practitioner
• Following the treatment plan recommended by the practitioner involved
in your care
• Providing an adult to transport you home after surgery and stay with
you as needed
• Indicating that you clearly understand what is expected of you after
your surgery/procedure
• Your own actions should you refuse treatment, leave the Facility against
medical advise, or choose to purposefully not follow the instructions
of your practitioner
• Providing information and/or copies of an Advance Directive such as
Living Will or Durable Power of Attorney
• Ask your health professional what to expect for pain management; discuss
pain relief options; discuss openly any concerns or fears regarding
pain management medications.
Pennsylvania State Agency for Report of Complaints:
Wilmarie Gonzalez
State LTC Ombudsman
Pennsylvania Department of Aging
555 Walnut Street, 5th Floor
P.O. Box 1089
Harrisburg, PA 17101
Tel: (717)783-7096
Fax: (717)772-3382
www.aging.state.pa.us/aging/site/default.asp
www.medicare.gov/ombubsman/resources.asp
If you have any questions or comments, please contact the Center
Administrator at (610) 862-9550.
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